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UnitedHealth CEO Andrew Witty testifies before the Senate Finance Committee on Capitol Hill on May 1, 2024 in Washington, DC.

Image Credits:Kent Nishimura / Getty Images

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UnitedHealth Group Chief Executive Officer Andrew Witty told senator on Wednesday that the companionship has now enabled multi - factor authentication on all the company ’s systems exposed to the internet in response to the late cyberattack against its subsidiary company Change Healthcare .

The want of multi - factor hallmark was at the center field ofthe ransomware attack that hit Change Healthcare earlier this twelvemonth , which affect pharmacies , hospitals and doctors ’ offices across the United States . Multi - factor authentication , or MFA , is a introductory cybersecurity mechanics that prevents hacker from give into accounting or systems with a slip password by expect a 2d computer code to sign in .

Ina written statementsubmitted on Tuesday forward of two congressional earshot , Witty divulge that hackers used a circle of stolen certificate to access a Change Healthcare waiter , which he saidwas not protected by multi - factor authentication . After breaking into that server , the hacker were then able-bodied to move into other company systems to exfiltrate data , and later cypher it with ransomware , Witty said in the statement .

Today , duringthe firstof those two hearings , Witty face questions about the cyberattack from senators on the Finance Committee . In answer to questions by Sen. Ron Wyden , Witty say that “ as of today , across the whole of UHG , all of our external - face systems have got multi - factor authentication enable . ”

“ We have an enforced policy across the organization to have multi - factor hallmark on all of our external system of rules , which is in place , ” Witty say .

When need to confirm Witty ’s financial statement , UnitedHealth Group ’s voice Anthony ​​Marusic tell TechCrunch that Witty “ was very well-defined with his financial statement . ”

Witty blamed the fact that Change Healthcare ’s systems had not yet been promote after UnitedHealth Group acquire the caller in 2022 .

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“ We were in the process of upgrading the technology that we had acquired . But within there , there was a server , which I ’m incredibly discomfited to tell you , was not protected by MFA , ” Witty said . “ That was the host through which the cybercriminals were able to get into Change . And then they led off a ransomware attack , if you will , which encrypted and froze large parts of the system . ”

Witty also say that the company is still function on understanding on the button why that server did not have multi - factor hallmark enabled .

Wyden knock the company ’s nonstarter to upgrade the server . “ We heard from your people that you had a policy , but you all were n’t carry it out . And that ’s why we have the problem , ” Wyden said .

UnitedHealth has yet to apprise people that were bear on by the cyberattack , Witty said during the hearing , reason that the party still postulate to mold the extent of the plug and the steal information . As of now , the company has only said thathackers stole personal and wellness info dataof “ a substantial proportion of people in America . ”

Last month , UnitedHealth said that it paid $ 22 million to the drudge who broke into the company ’s systems . Witty confirmed that payment during the Senate sense of hearing .