Amazon Prime Video is on a roll with big smash like Lord of the Rings : The Rings of Power , Jack Ryan , and many other high - visibility idiot box shows and movies . The serving is a part of an Amazon Prime subscription . Although Prime Video has native apps on smartphones and smart TV platform , laptop and screen background users prefer to access it in the Google Chrome browser app . If Amazon Prime Video is not work for you in Chrome , read the troubleshooting ways to deposit the problem .
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Before you Begin
you could only stream the title from Amazon Prime Video on two devices at the same clip . If more devices are trying to play that deed , then Amazon Prime Video may not work for one of you on your Chrome internet browser .
refresh your web browser and OS if there is an update available .
1. Check the Internet Connection
You command a stable internet connection for a glitch - free Prime Video cyclosis experience . Before you toy your prefer content on Prime Video , ensure riotous internet speeds .
Windows
1.PressWindows + Ikeys to launch the Windows options carte .
2.SelectNetwork & internetfrom the sidebar .
3.Confirm theConnectedstatus and 5GHz Wi - Fi relative frequency .
Mac
1.Click theControl Centericon in the Mac menu bar .
2.Connect to a high - speed Wi - Fi web at home or office .
You should connect to a 5GHz Wi - Fi frequency to obviate any buffering on Prime Video .
2. Check Amazon Prime Membership
1.Visit your Amazon account on the web .
2.ExpandAccounts & Lists .
3.SelectYour Prime membership .
4.Check when your rank is ending .
5.you’re able to revise your rank from the same bill of fare .
Once you have a valid Amazon Prime subscription , visit Prime Video on Google Chrome and start playing video .
3. Authenticate Your Account Again
Did you lately change your Amazon accounting password ? You require to update the same in Prime Video to forefend any authentication wrongdoing . you may sign up out from your current history and signalise in again .
1.Click your account statement picture in the top right corner .
2.SelectSign out .
3.Sign in with your updated report details .
4. Check Prime Video Status
When the Prime Video server faces an outage , you ca n’t use the inspection and repair on Google Chrome and other platforms . It ’s a normal phenomenon when Amazon releases a much - wait television receiver serial or film on the platform . Millions of drug user switching to Prime Video at the same time can lead in host - side problems .
you may visitDowndetectorand seek for Prime Video . When others face the same , you will see high outage spike . You have no option but to wait for Amazon to fix the issue from their death .
5. Enable Hardware Acceleration
When you enable hardware acceleration in Chrome , the system shifts central processor resources to the equipment ’s GPU to resolve processing trouble . You take to activate the option when Google Chrome fails to recreate Amazon Prime Videos . Here ’s how .
1.Launch Google Chrome on your information processing system .
2.Select thekebab menu ( three - Elvis icon)in the top right corner and openSettings .
3.Select System from the sidebar and enable theUse hardware acceleration when availabletoggle .
6. Turn off Other Services in the Background
Google Chrome is left with less internet bandwidth to utilize when other service are draw in the background . If you are download large Indian file from the web or games from Xbox or Microsoft Store , stop such service and try streaming the Prime Video library .
7. Disable VPN
Prime Video may not work on an activeVPN connection . Amazon geo - restricts regional Prime Video subject matter . If you are shop the WWW on a VPN , disconnect it and try again .
8. Clear Google Chrome Cache
Google Chrome collects cache in the scope to remember your bill login info , lookup story , and other details to speed up your browsing experience . When the web web browser collects a crooked hoard , you face issues with cyclosis serve like Amazon Prime . You need toclear your Chrome cacheand try again .
1.Launch Google Chrome and come home the kebab menu in the top right corner .
2.ExpandMore Toolsand selectClear Browsing Data .
3.Move to theAdvancedtab and selectClear dataat the bottom .
Restart Google Chrome , gossip Prime Video , and signalise in with your Amazon account details to set forth rain cats and dogs .
9. Use Prime Video Native App
Amazon offers a aboriginal Prime Video app on Windows 11 . you could leave behind the below - average Prime Video experience in Google Chrome and go with a native app on Windows PC .
Download – Prime Video
10. Use Microsoft Edge
Microsoft Edge is one of the good Google Chrome alternatives out there . It supports 4 K cyclosis on Windows , is compatible with all the Chromium extensions , and has cross - platform availability . you could move to Microsoft ’s web browser and jump swarm Prime Video . Brave is another solid Chrome alternative with air - tight certificate .
Fix Amazon Prime Video Glitches
Amazon Prime Video not working in Google Chrome may spoil your weekend plan . rather of ditching your perfect setup in Google Chrome , utilise the john above and initiate watching your favorite telecasting display and movies on Prime Video .
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