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PagerDutyannounced this afternoon that it intends to acquireJeli.io , an other - point incident management startup . The companies did not share the price .
Jeli was establish in 2019 by Nora Jones , a chaos engineering science veteran , who had antecedently worked at Netflix and Slack . Jones went to work building a company that could help client see out what encounter when things go wrong with an emphasis on rise up insights to help the team memorise from the incident and sleep with how to react easily in the future .
The product include an incident reception bot that work inside of Slack . By answering several question , you could begin respond to an incident , opening a Jira ticket as needed , and send the incident paper to the appropriate Slack channels to put it in front of the right multitude .
It ’s a set of creature that should amount in ready to hand for PagerDuty , which helps customers litigate issues include incident direction , AIOps , mechanization and customer service . The destination is to leave a range of services from resolving an incident internally to deal outwardly with customers , who might be touch by a slow down or outage .
“ Incident response is the core tentpole of our Operations Cloud at PagerDuty , which represent many different capabilities all operate in concert with one another to really help companies amend their overall operational maturity , ” Dan McCall , VP of product management for incident response told TechCrunch .
Jones allege she was not looking to sell , but PagerDuty come along and was such a dependable match in terms of functionality , and PagerDuty ’s resources should allow Jeli to grow much faster than it could have continuing as a standalone startup . “ I was n’t look to trade . I recollect we have a very hefty business that we ’re running , which I think also makes this even more exciting , and so this matte up like a really lifelike step in our business , ” she said .
Perhaps it ’s not a coincidence that PagerDuty bought the startup give that its data is an important source of information that Jeli expect at when assessing an incident , and 90 % of its customer use PagerDuty . In fact , Jones says that PagerDuty was her company ’s first integrating .
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This past summertime Jeli announced it was buildinga generative AI toolthat among other thing can help summarise the key level in an incident and generate a account that humans can apply as a start point to analyze what happened .
Jeli raise $ 19 million before deal today , including a$4 million seedin 2020 and a $ 15 million Series A in September 2022 . Most of the 20 or so employees , let in Jones , will be joining PagerDuty when the deal closes . client include Slack , Zendesk , SentinelOne , F5 and LastPass .
The peck was signalise today , but will close at an unrevealed late date .
