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Star Health and Allied Insurance , one of the heavy health insurance firms in India , has confirmed it was the objective of a “ malicious cyberattack , ” some two weeks after cybercriminals claim topost customer ’ health criminal record and other sore dataonline .
The Chennai - headquarter insurance heavyweight told TechCrunch in a argument Wednesday that the cyberattack resulted in “ wildcat and illegal admittance to sealed data point , ” though it posit its operation remained unmoved and service continued .
“ A thorough and strict forensic investigation , conduce by autonomous cybersecurity experts , is afoot , and we are working closely with government and regulatory authorities at every phase of this investigating , including by punctually report the incident to the insurance policy and cybersecurity regulative authorities apart from filing a criminal charge , ” the company said in its program line .
When require by TechCrunch , Star Health would not say if the data breach include customers ’ datum .
Last month , a drudge group created chatbots on Telegram that leaked the alleged personal information go to 31 million Star Health policyholder and over 5.8 million insurance policy claims . The data included full names , speech sound numbers , and menage address , as well as medical reports and policy claim of individuals . The cyberpunk also shared copy of customer ID cards and individuals ’ tax detail .
Star Healthtold TechCrunch at the time that the troupe was “ investigating ” the aver theft .
concisely after the hackers ’ Telegram bot come to spark , Star Health filed a legal ill with the Madras High Court against Telegram for hosting the chatbots . The insurer also named Cloudflare in its lawsuit for its role in host the hacker grouping ’s internet site on its divine service .
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India ’s CERT - In told TechCrunch earlier that it was “ already in unconscious process of submit appropriate action with the implicated sureness . ”
Details of the rift , and how the hackers obtained potentially millions of customers ’ data point , remain undecipherable .
The hacker ’ website , used to air the Telegram bots sharing the allegedly stolen person datum , includes a video allegedly evidence screenshots and conversations between Star Health CISO Amarjeet Khanuja and the hacker mathematical group . TechCrunch is not linking to the web site as it hold in person identifiable entropy .
The character of the company ’s CISO in the cyberattack , if at all , is not yet know .
“ We also want to categorically mention that our CISO has been duly co - run in the investigation , and we have not arrived at any finding of wrongdoing by him till date . We request that his privacy be respected as we know that the threat histrion is trying to make terror , ” the insurance firm said Wednesday .
TechCrunch asked specific interrogation , include whether the insurer can corroborate who get at the data , whether it was an insider or a malicious intruder , and if it knows and can confirm what has been access or take already . The insurer would not say .
Star Health , which provides health , personal accident , and overseas and travel insurance , has a connection of more than 14,000 hospitals and over 850 ramification office across India . Star Health say on its website that it has provided wellness insurance policy reporting to 170 million individuals .