How to Set up Ticket Tool Discord Bot on Your Server

Ticket Tool is aDiscord botthat let users raise ticket on issues they are facing on the Discord server . This allows exploiter to easy ask questions and queries that they might have in one channel , or else of discussing them across the server . More importantly , the ticket is hidden away from every other appendage in the channel , making affair more organized on the server . Here ’s how you could set up Ticket Tool Discord bot on your host .

Setting Ticket Tool Discord Bot

1.To get started , first open theTicket Tool websiteand tick on theLoginoption at the top right corner . Then sign in using your Discord report credentials .

2.Once enter , get back to the Ticket Tool home page and select theInvite Ticket Toolbutton to invite the bot to your server .

3 . On the next page , select the host that you want to invite and clickContinue . you’re able to only ask over bots to the server if you are an administrator or have the require permissions .

Logging into Ticket Tool Discord bot

5.Before opening the dashboard , first you involve to coif up a support channel where user can raise tickets and a support function that can enter the raised tickets and respond the questions . To create a accompaniment television channel , open Discord and spread your waiter , press theServer nameat the top left and select theCreate Channeloption in the dropdown .

6 . In the pop - up , name your support text channel and tap theCreate Channelbutton to create the duct .

7.Next , to produce a support character , select theServer nameat the top left and select theServer Settingsoption in the drop-off - down . In the Server options , pick out theRolesoption from the sidebar and then flick on theCreate Rolebutton .

Inviting Ticket Tool to Discord Server

8.Give yourSupport Role a name , drag the support role to the top and click onSave change .

9.Now , again make out back to theTicket Tool homepageand press theManage Serversoption .

10.Here you should find the host that you have just invite . select theManagebutton below to afford the Dashboard .

Adding bot to the Discord server

11.Next , press thePanel Configsoption in the sidebar and flick on theCreate Panelbutton .

12.Name the panel whatever you want , select the support role under the Support Team Roles pick , and pick out the Support Channel under the Panel Channel alternative . Then clickCreate Panel .

That ’s it , you have successfully created a just the ticket system on your Discord distribution channel with a support canal and also a support squad .

Authorizing permissions to add bot

Using The Ticket Tool to Create Ticket on Discord

Here ’s how substance abuser can lift tickets and the support squad and do them . drug user can ascertain the Support canal on your server . They can afford and tap theCreate ticketbutton to make the slate .

Once the ticket is created , the bot will reply with a ticket telephone number that masses can press to enter the ticket epithelial duct which is only approachable to that drug user and the support team .

On the Ticket Channel , you may enter your query as a subject matter .

Creating Channel on Discord server

The bread and butter team can well see that there is a new tag channel so that they can enter and figure out the user ’s effect . Once the problem is solved , the user or the support mortal can press theClosebutton below the first substance and again click onCloseto confirm .

After closing the ticket , the user or support person can download theTranscript , reopen the ticket , or completelyDeletethe ticket . Once the Ticket is delete , you’re able to not re - open it again .

Few Things to Note About Ticket Tool Discord Bot

There is a way of life to launch the Ticket Tool and add dashboard roles if you want other hoi polloi on your server to enter the bot ’s splasher . You also have an option to blacklist roles if you do n’t want some users to have the ability to create tickets . Apart from that , there are commands like $ hyperkinetic syndrome ( username ) and $ remove ( username ) to sum up or remove a user to / from that ticket .

Instead of create a unmarried control board with a single support team and duct , you may really create multiple support teams for specialized trouble or categories . So instead of entering the support channel , users can enter that specific groove , raise a ticket and get help from a support team that specializes in that area .

just the ticket Tool also has a premium subscription for $ 6 / month or $ 66 / year . With the premium subscription , you could customize the welcome and goodbye content , ticket automation to close or delete the ticket automatically to keep the server clean of old idle tag , and slate claiming functionality for your support squad to lay claim tickets for easy distribution and direction .

Creating a Support Text Channel