Microsoft Store sells both digital and forcible items depending on where you live . While it is prosperous to bribe apps and plot controllers , drug user often get confused about how to call for a repayment on a purchased point on Microsoft Store . In this pathfinder , we excuse how to request a repayment , how to give chase your repayment request , and also how to scratch subscriptions like Office 365 on Microsoft Store on Windows 10 and 11 .
Table of content
Microsoft Store Terms of Sale: TLDR Version
Apps and games are digital detail that you download onto your Windows 10 and 11 computers . As such , there are some rule that you call for to make love before you may request a repayment .
you may read Store ’s Terms of Sale . They may have updated it over time .
Request Refund for Microsoft Store Apps and Games
Microsoft Store app on your Windows 10 and 11 can not be used to initiate a refund . You require to visit the Xbox account page for that .
1.Go to yourMicrosoft Billing and Orders Thomas Nelson Page . There you will see a list of all your buy apps and game here .
2.Locate the item that you desire to repay . penetrate onRequest a refundon the correct side of the merchandise . go into a reason for return the product . Check the information and then clack onNext .
3.see if the asking details are right and then click onSubmit .
Request Refund for Microsoft Store Hardware Items
Microsoft also sell strong-arm products like Xbox comptroller , RAM , Xbox , Surface , etc . in its store . you may claim a repayment for them too .
1.Go toMicrosoft Order and Billing history page . You will see a inclination of all hardware and forcible items that you have order so far . snap onRequest a returnbutton next to the product that you need to return .
2.Enter a reason for returning the product and follow the on - filmdom educational activity . Click onStart return .
3.Microsoft will now issue you a postpaid shipping recording label for the return . Keep it with you until the pitch guy ask for it .
Cancel/Refund Microsoft Store Subscriptions
1.Go toMicrosoft All Subscriptions pageand augury in with your Microsoft account .
2.Click onManagenext to the serve or subscription that you want to cancel .
3.tap theCancel subscriptionorUpgrade or canceloption at the bottom .
Note 1 : Depending on the duration of your subscription and your location , you may be entitle to a prorate repayment . For example , if you have give for the entire year in overture , you may receive a refund .
Note 2 : If you seeTurn on recurring billinginstead ofManageoption , it means the subscription is already cancel and will be discontinued on the decease engagement .
Track Microsoft Store Refund Status
There is nothing else you necessitate to do once you have lead up a repayment request . However , if you want totrack the refund position of Microsoft Store products , you’re able to do so well .
Go back to the order Xbox order history Sir Frederick Handley Page ofhardwareandgames and apppages respectively and find the product that you bespeak to repay . It should contain a newfangled option call Refund Status or Return Status . press the same to track .
One Store to Rule Them All
Microsoft Store is jolly good but still not there yet . Many drug user preferSteamfor their gaming needs . And products like Surface and Xbox or Xbox controllers are available for sale in several rural area outside the USA . Hopefully , that will interchange in the come years .
By the way , did you jazz you canchange Microsoft Store ’s download locationto find content not available in your part ? Yup . check how now .