When you buy an app from the App Store or iTunes that turn out to be subpar , you will be disappointed . However , Apple allows you to get a refund if you are dysphoric with your iTunes or App Store leverage . Of of course , there must be a sound justification for such a request . In this pathfinder , we ’ll explain how to request a refund on the App Store or iTunes and which buy qualify for the refund .
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Which Purchases Qualify for App Store and iTunes Refund
Not all App Store and iTunes purchases are eligible for a repayment . Apps and games purchased from the App Store , movies , euphony , telecasting shows purchased from the iTunes Store , and any ebooks purchased from the Books Store are all refundable .
According toApple ’s repayment policy , you may be eligible for a refund if :
In addition , you require to be a resident of the United Kingdom or some specific EU land to take advantage of Apple ’s 14 - Clarence Day money - back guarantee . You may be eligible for a repayment if your purchase meets these criteria .
Here are some extra item to study before requesting a repayment from Apple :
If you ’re trying to get the refund “ ethically ” without abusing this method , you wo n’t have any trouble claiming one .
Request Refund from App Store on iPhone and iPad
1.Open theApp Storeon your iPhone / iPad .
2.Tap yourApple ID(profile picture or initials ) on the top - right .
3.Select thePurchasedoption . If you ’ve Family Sharing enabled , tapMy purchase .
4.Tap theapp ’s namefor which you want to take the refund .
5.Scroll down and take theReport a Problemoption . It ’ll airt you to the website for claiming the refund on your nonpayment internet browser .
6.Sign in to yourApple IDwhen prompted .
7.Tap onI would like toand take theRequest a refundoption from the dropdown carte du jour .
8.HitTell us moreand prize thereasonfor your refund .
9.TapNextand thenSubmitwhen done .
Note : If the item is non - refundable , you ’ll see the Submit button grayed out when request a refund on the App Store and iTunes .
Once the process finish , you ’ll receive an email with details of the refund and app and that your request is underway , and where you could track it .
Pro Tip : How to intercept App Store From expect for Password on iPad
Request Refund for iTunes and App Store Purchases via Web
1.Visit theReport a Problemwebsite in the web internet browser of your pick .
2.Login with yourApple IDif move .
3.Tap onI would like toand chooseRequest a refundfrom the dropdown fare .
4.SelectTell us more , then choose the appropriatereasonfor requesting the repayment . TapNextwhen done .
5.Select theapporitemfor which you want to take the refund from the list .
6.HitSubmitwhen done .
Once your request gets approved , you should have an email from Apple on your registered Apple ID .
How to Check the Status of Your Claim
Once you request a repayment , you ’ll receive a link in your email to give chase your petition . If not , here ’s how you could cut across the position of your title manually :
1.Open theReport a Problemwebsite in your web internet browser .
2.Tap theCheck status of claimslink .
If the status saysRefunded , you ’ll receive the refund concisely . Otherwise , you ’ll see the statusNot eligible for refund .
you may hit thearrownext to each appointment for the detail ’s details , and if it ’s not eligible for a repayment , you may click onReview decisionto go through the decision again if you think it was a mistake .
FAQs
1 . How long does it take Apple to process your repayment claim postulation ?
It takes around 48 hr for Apple to treat your App Store or iTunes refund title request . However , it may take longer to work on your refund , calculate on the payment method acting .
2 . Does Apple refund back to the bank account ?
orchard apple tree refunds back to the requital method acting you used when purchase the detail from iTunes or App Store within 30 or 60 24-hour interval . However , you might need to add a dissimilar payment method if it gets declined .
3 . Can you claim a refund request for in - app purchase / token ?
Yes , you may take a refund request for some in - app purchases and tokens , but not all . Since some game that trust entirely on in - app purchases for revenue may be affected , many substance abuser might abuse this system to take a refund after receive the point .
Get App Store Refunds Easily and Ethically
This appendage allows you to invite refund for your iTunes and App Store purchase . It ’s best to get your refund as soon as possible when you realize your misunderstanding . If stay , your claim may get reject . However , you must n’t abuse this system of rules . Otherwise , Apple may even suspend your account .
You candisable fount i d on the App Storewhile making purchase if you desire . Not recommended if you have child in the house though .
