Identify the Problem
First , rent ’s contain what is cause the job . This will allow us to trouble-shoot the issue directly .
Start by checking the payment method used by the app . Most apps use Play Store ’s payment method acting . However , some of them have their own payment method or a third - company alternative .
have ’s commence with some light step :
1. Force Stop and Restart
Sometimes , re-start the app can repair the issue . conclude the app and remove it from the Recent Apps leaning . Now check whether the problem is work out . If not , seek force - contain the app before opening it again .
Restart the app and see if the yield is resolved .
2. Clear the Cache
Apps store memory cache to make the task quicker in the app by keep some pages , feature , etc in the memory board . But if this data is corrupted , it can make some features not form as intended . Here ’s how to remove the app ’s hoard . you’re able to repeate the same for the Play Store app .
3. Check for Network Connectivity
Payment can not be made without an internet connexion . You will see a message sayingNo Internet Connectionif you are not plug in to any connection .
But the problem happens when the connection is slow . The payment Thomas Nelson Page tries to lade but can take a long time . Socheck whether the problem is with your mesh connectionand its pep pill .
4. Check Date and Time
The app , payment method , and even the bank use the engagement and clip on your machine as one of the measures in the security checklist . If the particular date and time are not accurate to your location , the app may block some feature , and the payment method may fail with an error substance .
waitress a few min and see if you may make in - app purchase . If you ca n’t find the configurations , search for ‘ date and time ’ in your configurations app .
5. Check for Updates
If there are bugs that are causing payment issues on the Play Store , there may already be an update that fixes it . So curb for app update on the Play Store .
To update an app ,
To update the Play Store , enter the Play Store app ,
you may also see if there are any update for your Android OS .
6. Payment option is Unavailable
On the Payment page , there can be several reasonableness if you ca n’t take a payment choice .
For subscription , some payment method wo n’t ferment as they do n’t support automatic monthly payments . Google will apprize you with an ‘ Unavailable for subscriptions ’ subject matter below the payment method acting .
It may also mean the card needs check . Visit the Google Pay website and chequer thePayment methodstab . This verification is take if Google detects a suspicious payment .
gossip : Google Pay
An expired card could also be the egress . you’re able to update the bill inside information on Google Pay website , head toPayment method , and choose theFixoption .
Either way , Google will mention why that specific payment option is unavailable .
7. Insufficient Funds
Some defrayment method may not notify you in good order that you have insufficient funds for the payment option you have selected . condition your business relationship Libra to verify you have enough to complete the purchase .
8. Unable to Get OTP
Some payment method need OTP to complete the requital . While there can be a opportunity that the server is n’t send you the OTP to complete the payment , the problem may be on your side too . verify if theproblem is with your schoolbook messagesor if you are facing OTP proceeds .
9. Check if the Payment Is Already Completed
There ’s a safe chance your requital go through without point a achiever message .
If the app is using a different defrayal method acting like Paypal , you could moderate in its mount too .
10. Contact the App Developer
If you still can not get at the feature or product after a successful purchase , get hold of the app developer .
Most apps also have a feedback page where you’re able to explain the job , especially if you believe it could be a bug .
