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With its 700,000 customer , Alancould be considered as a ripe troupe . But the health insurance fellowship that wants to become a digital companion for your health is still growing like a startup .
On Wednesday , the companionship portion out some fiscal metrics . The most impressive one is its top - line revenue . In 2024 , the company generated € 505 million in revenue ( around $ 525 at today ’s exchange charge per unit ) .
But comparing Alan to a normal technical school inauguration can be hard as the startup is an insurance companionship . It put up a health indemnity merchandise that complement the national healthcare system in France , Spain , Belgium , andsoon Canada .
“ The mannikin remain the same : We aim for a breakeven claim - to - premium ratio , with a membership fee of 12 % to 14 % , ” Alan ’s atomic number 27 - founder and CEO Jean - Charles Samuelian - Werve say at a closet conference . In other words , the vast legal age of Alan ’s revenue could be consider as insurance premiums , with Alan taking a 12 to 14 % cut for extra services and direction fee .
If you require to compare Alan with a software - as - a - service company , a little back - of - the - gasbag calculation would rank Alan as a startup with € 60 million to € 70 million in annual repeat revenue ( $ 62 million to $ 73 million ) .
However , the inauguration — valued at$4.5 billion — is still losing money . In 2024 , Alan registered a net loss of € 54 million compared to € 59 million in 2023 ( $ 56 million and $ 61 million , severally ) .
“ We corroborate the objective we announced last year of achieve profitability by 2026 , ” Alan ’s main fiscal officer Mihaela Albu say .
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While the company is n’t turning a gain just yet , the serious news is that its dispersion scheme is scale well . The Alan squad only farm by 8 % in 2024 and the sale squad is more or less stable .
Disrupting the health insurance market with AI
Just likelast year , stilted word came up quite often during the printing press league . Ludovic Bauplé , Alan ’s chief tax income officer , order that the sales team has increase its results by around 50 % thanks to the consumption of artificial intelligence in the sales process .
“ Operationally , we ’ve been able to cut customer service price . On the product side , we ’ve speed up our codification product and the way we do unit tests , ” Samuelian - Werve said . “ In marketing , it ’s really quite amazing how much we ’ve accelerated the output of assets and video , shrink costs while dramatically increase quality and performance . ”
Up next , Alan plans to grow full gross by another 40 % in 2025 compared to 2024 . The ship’s company should gain 1 million end customers by early 2026 . And , of path , there will be more automations , with 40 % of customer support request that should be manage without any manual input by the end of the year .
The society also used Wednesday ’s press league as an opportunity to announce its wellness insurance offers for retired people in France . allot to the company , there are 750,000 young retirees in France every year . So this will help when it comes to development .
