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Generative AI may look like deception , but behind the development of these system are armies of employee at companies like Google , OpenAI , and others , know as “ quick engineers ” and analysts , who rate the accuracy of chatbots ’ outputs to improve their AI .
But a new intimate guideline passed down from Google to declarer working on Gemini , seen by TechCrunch , has led to concerns that Gemini could be more prone to spouting out inaccurate information on highly sensible topics , like healthcare , to regular the great unwashed .
To improve Gemini , contractors working with GlobalLogic , an outsourcing firmowned by Hitachi , are routinely asked to evaluate AI - generate response according to factors like “ truthfulness . ”
These contractors were until recently able to “ skip ” certain prompts , and thus opt out of evaluating various AI - written reception to those prompts , if the prompt was way outside their land expertise . For example , a contractor could pass over a command prompt that was ask a niche dubiousness about cardiology because the contractile organ had no scientific background .
But last week , GlobalLogic announced a change from Google that contractors are no longer allow to vamoose such prompting , no matter of their own expertise .
Internal correspondence figure by TechCrunch shows that antecedently , the guidelines read : “ If you do not have decisive expertise ( e.g. coding , mathematics ) to place this prompt , please skip this task . ”
But now the guideline say : “ You should not hop prompts that require specialized domain knowledge . ” or else , contractors are being assure to “ range the parts of the prompt you understand ” and include a note that they do n’t have domain knowledge .
This has led to direct fear about Gemini ’s accuracy on certain topic , as contractor are sometimes tasked with evaluating highly technical AI response about result like rare diseases that they have no background in .
“ I thought the point of skipping was to increase accuracy by feed it to someone better ? ” one declarer noted in intragroup correspondence , seen by TechCrunch .
declarer can now only skip prompts in two cause : if they ’re “ completely missing data ” like the full prompt or response , or if they contain harmful content that take particular consent forms to evaluate , the unexampled guidelines show .
Google did not reply to TechCrunch ’s asking for comment by press prison term . After this story published , Google , which did not quarrel our reportage , told TechCrunch that the society was “ always work to ameliorate actual accuracy in Gemini . ”
“ Raters perform a wide chain of mountains of project across many dissimilar Google products and program , ” said Google spokesperson Shira McNamara . “ They do not only look back answers for capacity , they also provide valuable feedback on way , format , and other factors . The rating they ply do not directly impact our algorithms , but when contract in aggregate , are a helpful data point to help us evaluate how well our system are work . ”
update with post - publish gossip from Google .
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