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PowerSchool signage during the company’s initial public offering in front of the New York Stock Exchange (NYSE) in New York, U.S., on Wednesday, July 28, 2021.

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Education applied science monster PowerSchool has say customers that it experience a “ cybersecurity incident ” that take into account hackers to compromise the personal datum of bookman and teachers in K-12 school districts across the United States .

The California - based PowerSchool , which wasacquired by Bain Capital for $ 5.6 billion in 2024 , is the largest provider of cloud - establish education software for K-12 education in the U.S. , serving more than 75 % of students in North America , according to the company ’s website .   PowerSchool enunciate its software system is used by over 18,000 customer to support more than 60 million students in the United States .

In a varsity letter ship to affected customers on Tuesday andpublished in a local news account , PowerSchool say it distinguish on December 28 that cyber-terrorist successfully breached its PowerSource customer funding portal vein , allowing further access to the company ’s school entropy system , PowerSchool SIS , which schools use to manage student records , grades , attending , and enrollment . The letter said the caller ’s probe found the hackers arrive at access “ using a compromise certificate . ”

PowerSchool has not said what eccentric of data were accessed during the incident or how many somebody are affected by the breach .

PowerSchool spokesperson Beth Keebler confirmed the incident in an e-mail to TechCrunch but declined to respond specific question about the incident . Bain Capital has responded to TechCrunch ’s question .

“ We have taken all appropriate steps to forbid the information involved from further unauthorized entree or misuse , ” Keebler said . “ The incident is hold in and we do not foretell the datum being shared or made public . PowerSchool is not experiencing , nor bear to experience , any operational disruption and continues to provide services as normal to our client . ”

The nature of the cyberattack remain unknown . Bleeping Computerreports that in an FAQ sent to affected users , PowerSchool said it did not experience a ransomware attack , but that the company wasextortedinto paying a fiscal inwardness to prevent the hackers from leaking the stolen information . PowerSchool secern the publishing that public figure and address were exposed in the falling out , but that the information may also let in Social Security bit , medical information , grades , and other in person identifiable information . PowerSchool did not say how much the caller paid .

PowerSchool wassued by class actionin November 2024 , which alleges the company lawlessly sells scholarly person information without consent for commercial gain . grant to the lawsuit , the company ’s troves of student data totals some “ 345 tebibyte of data collected from 440 school districts . ”

“ PowerSchool collects this extremely sensitive information under the guise of educational support , but in fact collects it for its own commercial-grade gain , ” while hiding behind “ opaque terms of service such that no one can understand , ” the causa alleges .

update with commentary from PowerSchool .

Do you have more data about the PowerSchool data point severance ? We ’d make love to hear from you . From a non - work equipment , you’re able to contact Carly Page firmly on Signal at +44 1536 853968 or via e-mail atcarly.page@techcrunch.com .