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Airbnb already has labels like“Guest favorites”and “ Superhost ” to indicate the tone of a property or the horde . Now the ship’s company is tally a Modern recording label for the top 25 % and top 1 % holding on the list pageboy .
Usually , Airbnb releases updates doubly a year with so - call wintertime and summertime releases . But this time , the traveling company has chosen to release a spring update as well . The new top belongings badge , which bank on metrics like subcategory ratings , followup sentiment , host cancellation and timbre - related customer service outcome , is part of this rollout .
What ’s more , the ship’s company is also putting a badge on the bottom 10 % of properties to argue low quality . Airbnb said that since it launch an updatedhosting calibre measurement systemin April , it has booted out 100,000 properties off the chopine .
Last November , the company rolled out a way to separate reviews by most late or highest place . With its tardy update , it has also tally the ability to sort reviews by lowest rated .
Airbnb already has a recording label for“Superhosts,”which depends on metrics like ratings across their properties and cancelation rate ; and a recording label for“Guest Favorites”properties , which includes two million top property out of 7.7 million on the weapons platform . Technically , a property can have all three recording label , but with overlapping underlie metrics , it is hard to severalise if one recording label has more grandness over others .
Today , the travel booking companionship provide an update to another badge it introduced last year : swan properties . In September 2023 , Airbnb said that the companionship wouldverify all property in its top five markets — the U.S. , Canada , Australia , the U.K. and France — to weed out bogus listings . The company has a recap process that involves anti - fraud engineering science and human review . Airbnb articulate today that well-nigh 1.5 million prop would be verified by the end of this month in these five markets with a substantiation badge shown next to the listings .
Airbnb said that it plans to add exposure and video verification tools for hosts to verify their list . Plus , the company aims to flap out substantiation in 30 more countries by Q3 of this twelvemonth .
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Last November , Airbnb CEO Brian Chesky told TechCrunch that the society would release one or two updates toimprove its core product before working on AI - powered feature article such as review summaries . Last month , during the company ’s quarterly earnings call , Chesky talked about usingAI to build the “ ultimate concierge . ”So you could also wait more AI - related feature in the future update .