Microsoft added a nifty app called Your Phone which connects your Android and arguably iPhone to your Windows 10 computer . A feature of speech that Apple substance abuser have been enjoying for ages now . The app comes with anumber of featureswith young one being impart systematically . The problem is that old features are not working for some user . In fact , Microsoft Your Phone app is down for Windows 10 user at all .
Microsoft Your Phone App Not Working
Note that the Windows or desktop adaptation of the app is call Your Phone while the roving version is called Your Phone Companion . I am not certain why that is but someone at Microsoft recall it was cool . I think this is confusing .
Two usual errors that user confront are :
Let ’s understand how we can fix these issues so you may go back to access your headphone from your laptop computer like you always wanted to .
1. Microsoft Account
ensure that you are using the same Microsoft account on your smartphone as you are using on your Windows 10 calculator . Otherwise , both the gimmick would miscarry to interact with each other and relate or sync . Tap on theSettings > Accountsin Your Phone Companion app on your Android to check the account details .
2. Battery Saver Mode
You will take todisable electric battery saver modeon both your smartphone and your Windows 10 powered computer . PressWindows key+Ato open Action Center and uncheck theBattery Saveroption .
The option may differ on your mobile ground on the make and example but you should be capable to discover it in thenotifications arena . In the setting , determine Your Phone Companion Battery saver set toNo restriction .
The last and last while of the battery mystifier is Battery optimization exclusion button that you will observe inYour Phone Companion app > configurations . verify it is enable so that the app will ignore the setting and function the right way even when on a low shelling .
3. Same Wi-Fi Network
Both the machine , Windows 10 estimator and smartphone , should be connected to the same Wi - Fi web . Your Phone app wo n’t work remotely or when you are using mobile data . That ’s not how it was contrive to work . Microsoft has a dedicated app calledRemote Desktopfor that . you could also use Team Viewer .
you could also use your Mobile River as a Wi - Fi hotspot and connect the electronic computer to that hotspot . That should also act .
Also learn : call on Your Phone into a Home Control Dashboard or Remote
4. App Permissions
The whole purpose of using Your Phone app is so that you do n’t have to keep your mobile combat-ready or on at all time . That requires the app to be able to go in the backcloth . OpenSettings > Apps > Your Phone Companionon your mechanical man and check bothApp permissionandOther permissionsmenu . AllowDisplay pop out - up windows while hunt down in the backgroundoptions .
verify that other important permit like reposition , SMS serve , telephone , call log , etc . are toggled on . Otherwise , even if Your Phone Companion app link up to your calculator , it wo n’t work as intended .
You are not done yet . Open mise en scene on your computing equipment and go toPrivacy > backcloth apps . Search for Your Phone app and make certain it is enabled .
delay again if Microsoft Your Phone app is working on Windows or not now .
5. Windows Shared Experiences
Press Windows key+I to open preferences on your computer and go toSystem > Shared experience . You will see a notice telling you to fix issue if there are any under account . Do you see a content ?
If you do , tap the ‘ kettle of fish ’ data link and follow on - screen instructions to trouble-shoot the progeny .
Keep scroll further down and make trusted thatShare across devicesoption is enable .
6. Notification Issue on Phone
You will receive a presentment on your smartphone via the Your Phone Companion app when connecting for the first sentence . If you are not getting any notifications , determine notification configurations .
try out again and see if you get a notification for couple petition when initiated from the Windows 10 computer .
Also register : Windows Your Phone Companion App : get Started Guide
7. Windows Troubleshoot Option
window 10 come with a built - in troubleshooting option that finds and fixes problem with all Microsoft apps . OpenSettingsand search forFind and fix problems with Windows Store Appsand open it . observe that it was renamed to Microsoft Store .
In the pop - up that follows , selectApply repairs automaticallyand click onNext .
8. Terminate, Reset, Reinstall
Open preferences on your computer again and go to Apps and search for Your Phone . select it once to let on a secret menu and pick out Advanced choice .
There are a few option . The first one I recommend isTerminatethat will shut down the Your Phone app . Restart it to initiate the connection appendage again . The second isRepairthat will seek to witness and fix offspring with the app . you could prove this but we already did this above in the troubleshooting dance step . The last stair isResetthat will get you a bracing starting line where you will commence the setup process from loot . If nothing works , I commend you reinstall the app .
9. Unlink Devices
You will have to unlink both Windows and roving apps to make this oeuvre . go from kale like you just hear of the app and want to set up it . Let ’s start with the Your Phone Companion app on mobile . open up the app and sign out of your Microsoft bill . You will discover the option underSettings > account .
You will then openSettings > Appsand find Your Phone Companion app and pat onClear dataand thenClear all datato clear stored cache and other file associated with the app . This will also delete corrupt data file from your storage .
VisitMicrosoft describe managerand sign in using your favorite browser app . You should see a tilt of all gadget link to this Microsoft account . Find your phone in the lean , open it , and unlink the twist from the Manage drop - down computer menu .
To unlink your Windows calculator from Microsoft account , openSettings > Phoneand selectUnlink this microcomputer .
Now , both the gadget are totally unlinked . You will start the cognitive process again and go back to the same carte . This prison term , you will seeAdd a phoneoption rather underSettings > Phoneon your computing gadget , and before that , signal into your Microsoft account on Your Phone Companion app . When you do this , you should receive a notification on your phone asking for permission .
Wrapping Up: Microsoft Your Phone App Not Working
Microsoft has write their own interpretation of atroubleshooting guidethat lead even bass . Most of you wo n’t have to go that route and one of the step we remark above should have worked for you . If you are one of the ill-fated ones , then do follow their scout as well .
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