8 Fixes for Netflix Not Working on Samsung Smart TV

So , your thirstily awaited World Wide Web series has finally arrive , and you ’re excited to watch it immediately . However , the Netflix app on your Samsung Smart TV has out of the blue stopped working . This state of affairs can be frustrating and disappointing for anyone . Despite attempting to restart the app or reboot the TV , nothing has fix the issue for you . We have recover some troubleshooting steps that you’re able to judge to fix Netflix when it has stopped on your Samsung TV .

mesa of content

1. Basic Troubleshooting

Before we proceed with the ripe troubleshooting methods , we would care you to judge out the basic solutions first . you may skip this incision if you ’ve already tried the following solutions .

1 . Restart Samsung Smart TV : If your Netflix app is down properly , there could be a software bug on your television . The unproblematic and most vernacular solution is to re-start the TV . To do this , harbor down thePowerbutton until the telecasting turns off and on .

Alternatively , you canunplug the television ’s power supplyfor about 30 - 60 seconds and then stop up it back in . After the TV turn on , hold in if your Netflix is go normally .

bakshis : Discoverhow restart can help resolve most issues on a equipment

2 . control Your Internet joining : While many of you may have already tested your net speeding on your earpiece to key out any Wi - Fi speed issues , test it on your television is evenly essential . To do so , simply useSamsung ’s Internetbrowser and sail tospeedtest.netto check the cyberspace speed .

press theGobutton to initiate the test .

Open Samsung Internet Brower on Samsung TV

If speed is not the event , there might be another agent affecting your Netflix ’s functionality . By the way , please note thatNetflix requires a minimal speedof 3 Mbps for 720p ( HD ) , 5 Mbps for 1080p ( Full HD ) , and 15 Mbps for 4 grand content

3 . arrest Netflix Server Status : Rather than focus on the technical part , have you consider checking the Netflix server condition ? Sometimes due to the server issue , you may face issue with the Netflix app . you may visit theNetflix Help CenterorDownDetectorto check the server status .

2. Sign Out of Netflix

One Reddit user successfully settle the issue by exit of their Netflix business relationship and then log back in . you’re able to also try this solution on your Samsung TV and see if this fixes the Netflix not bring issue .

1.Open theNetflixapp , then press theleft buttonto unfastened themenu .

2.After that , go to thebottomof themenu , then gorightto prize theGet Helpoption .

Check Internet Speed on Samsung TV

3.On the next screen , select theSign outoption .

4.Then , confirm your decision by pick out theYesbutton .

Once thesign - outis dispatch , Sign inagain . If the payoff persists , follow the next answer .

Check Netflix Server Status

3. Clear the Netflix Cache or Reinstall the Application

If signing out of the Netflix account did n’t play for you , you may judge clear up the app cache and data . This will move out temporary files and stored data , potentially resolve any glitches or progeny that might be make your Netflix to stop working on your Samsung Smart TV . Here ’s how to do it :

1.Go toAll options .

2.Then , head over toSupport > equipment Care .

3.Next , select theManage Storageoption .

4.Now , navigate to theNetflixapp and then selectView Details .

5.Lastly , strike theClear CacheandClear Databutton .

Select the Get Help option

If you ca n’t top the hoard because the options are grayed out , try out reinstall the Netflix app on your idiot box . Here ’s a footfall - by - footstep outgrowth :

1.From your home screen , go toApps .

2.Next , go toSettings(Cog / Gear icon ) .

select the Sign out option

3.After that , choose theNetflixapp and then hit theReinstalloption .

We desire this solution help you doctor the ongoing egress with Netflix .

4. Check Your Netflix Subscription Status

As you may have already heard in the news program , Netflix has startle crack down on user who share their accounts outside their household . If you ’ve signed in using someone else ’s account on your TV , Netflix may have either lock you out or sign on you out .

TIP : Learn how totransfer your Netflix Profile to another story

If you own the account and have been unintentionally lock by Netflix , you’re able to exit of your Netflix account on all devices simultaneously . Here ’s how :

1.Open theNetflixapp or site . In this exercise , we will use the app , but repose assured , the subprogram is the same for the website .

2.After that , navigate to theMy Netflixscreen , spigot on theHamburger Menu(three lines ) , and select theAccountoption .

3.Lastly , choose theSign out of all devicesoption and click theSign Outbutton .

TIP : Learnwhat happen when you cancel your Netflix Subscription

5. Turn Off VPN

the great unwashed often expend VPN services to access geo - restricted cognitive content on Netflix , but it ’s well - known that Netflix does n’t cooperate well with such services . If you ’ve configured your Samsung TV with a VPN , it ’s advisable to remove it ; otherwise , the issue will persist indefinitely .

6. Update Your TV

There might be a software bug in your Samsung TV that could be stymie Netflix ’s proper functionality . If the other root do n’t break up the number , consider updating the TV software program to potentially fix the Netflix trouble . Here ’s how to do it :

2.Next , navigate toSupport > Software Update .

3.Lastly , hit theUpdate Nowoption .

Go to Samsung TV Settings

That ’s it . If the update is available download and install it as soon as possible to prepare the Netflix not work outcome .

7. Reset Samsung Smart Hub

If no software update is available for your TV , consider readjust your Smart Hub . In case you do n’t know , Smart Hub is a characteristic that manages the TV ’s interface , apps , cache , and more . reset it might help resolve ongoing result with Netflix . Here ’s how to do it :

2.Navigate toSupport > machine Care .

3.After that , select theSelf Diagnosisoption .

Go to Device Care

4.Then , quality theReset Smart Huboption .

5.Now embark yourTV PINand then selectDone . If you have n’t set any PIN , then thedefault PINis0000 .

After that , the resetting unconscious process will begin and all your apps and cache will be cleared . This should most likely fix the Netflix problem .

select the Manage Storage option

8. Reset Your Samsung TV

If , even after resetting the Smart Hub , you are still unable to dally Netflix on your Samsung TV , the only option bequeath is to readjust your Samsung Smart TV . Performing this action will reset the telecasting to its manufactory configurations , resolve any software package egress that may be causing Netflix to stop working . Please be aware that throughout this procedure , all your data , including account information anddownloaded apps , will be deleted .

Here ’s a step - by - gradation process :

1.Go to TVSettings .

select the Manage Storage option

2.Next , pilot to theGeneral & Privacy > Resetoption .

3.Afterward , enter thePIN . If you have n’t define any PIN on your television , then thedefault PINis 0000 .

4.Once entered , aconfirmation promptwill come out . pick out the Reset button and the idiot box will start the unconscious process .

Now hit the clear cache and data option

Alternative Ways to Run Netflix on Samsung TV

While one of the above solutions should help you correct the Netflix not working topic on your TV , if luck is not on your side , you could try on out these alternative :

1. Open Netflix on the Samsung Internet Browser

Samsung Smart telecasting are outfit with an Internet web browser that allows you to access Netflix through a web web browser .

Simply plunge theInternet web browser , visit theNetflixsite , signaling in , and start streaming your desire pic or TV shows .

2. Use Cast to Stream on TV

Another option to consider is pour Netflix like a shot on your Samsung Smart TV from your phone using the Cast feature of speech . Simplyplay a videoon the Netflix app on your phone and tap theCastbutton .

Then , quality yourTV , and the content will start play on your Samsung TV .

TIP : Learn how tofix Netflix not work in Google Chrome

go to Apps

3. Use the Streaming Device

Another keen option is to apply streaming gadget such as Fire TV Stick , Roku , Apple TV , and Google Chromecast . These twist have approach to a wide variety of pelt service of process , include Netflix . This should help oneself you run Netflix on your Samsung TV .

Netflix and No Chill?

We hope the above guide will aid you in posit the Netflix not influence take on your Samsung Smart TV . If you take on additional issues with your Samsung TV , such asissues with volumeor theTV turning on and off by itself , please refer to our troubleshooting guide for aid .