Like all New smartphones , your Samsung Galaxy phone has a proximity sensing element that turns off the covert automatically when you hold it up to your ear during a call . This is useful as it keep your face from incidentally hanging up the call and alsosaves battery life . However , it can be inconvenient if the law of proximity sensing element suddenly turn back working on your Samsung Galaxy earpiece . If you are experience this problem , here are some tips that may help .
Table of subject
1. Turn Off the Speaker During Calls
It is worth noting that the propinquity sensing element on your Samsung Galaxy phone stops working when you put it on speakerphone during calls . So , if you are only experiencing problems with the law of proximity detector when your phone is on speakerphone , there may be nothing wrong . only , change to headset mode will fix the sensor ’s functionality .
2. Clean the Proximity Sensor and Check for Damage
It ’s not uncommon for the proximity sensing element on your phone to accumulate poop and grime over time . This can cause the sensing element to malfunction , lead in an inability to turn the cover on or off automatically . To fix this , you need to clean the proximity sensor on your phone with a soft , teetotal cloth . While you are at it , look for any signs of damage .
The proximity detector is usually located at the top of the screen , near the ear verbalizer . Once you have cleaned the sensor , essay test it again .
3. Remove the Screen Protector
If cleaning the law of proximity sensing element does not work , it is possible that your screen protector is blocking the sensor . This can happen if the silver screen protector is too thick or not installed correctly . Carefully take away the screen protector from your Samsung sound and see if that desex the problem .
4. Enable Accidental Touch Protection
Another grounds why you may feel that the proximity detector is down on your Samsung telephone set is if you incidentally impact the screen during calls . Thankfully , One UI include a cracking inadvertent contact aegis lineament that canprevent your phone from registering unintended mite . Here ’s how to enable it .
1.Open theSettingsapp on your earpiece .
2.Scroll down to tap onDisplayand turn on the on-off switch next toAccidental touch protectionin the follow bill of fare .
5. Clear the Phone App Cache
The Phone app , like any other app , collects cache data point to improve its performance . However , if the hoard data collected by the app becomes subvert , you may receive issues during calls .
you may adjudicate clearing the cache data assort with the Phone app to see if that fixes the problem . Here ’s how you could go about it .
1.Long press on thePhoneapp icon and tap theiicon from the resulting fare .
2.Go toStorageand pat theClear cacheoption in the bottom veracious corner .
6. Install One UI Update
It ’s potential that the issue with the proximity sensor is due to a germ within One UI . If that seems to be the cause , installing pending package updates should serve .
To break for update on your Samsung phone , head over to theSettingsapp and knock onSoftware update . Tap onDownload and installto apply any pending updates . After that , confirm whether the upshot is still there .
7. Diagnose the Proximity Sensor Using the Samsung Members App
Samsung Members is a handy app that can help oneself you perform severaldiagnostic tests on your Samsung earphone . you could apply it to test the proximity sensor of your Samsung phone and see if it is work decently . Here ’s how .
1.Open theSamsung Membersapp on your phone . If you ca n’t find it , download it from the Galaxy Store or dally Store .
2.Navigate to theSupporttab and tap onPhone diagnostics .
3.Tap onProximity recognitionand follow the prompting to try the sensing element .
If the app detects any problems , the takings may be ironware - related . In that cause , your best option is to have your phone checked at the nearest divine service center orcontact Samsung reinforcement .
No More Unintentional Touches
The propinquity sensor is one of those things that you do n’t pay attention to until it stops turn on your Samsung Galaxy telephone set and causes problems . Unless the sensing element is damaged , one of the above tips should get it to work again .
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