Steam decided to work up it ’s own 2FA app , Steam Guard , rather of usingGoogle Authenticator or Authy . set up a freestanding app to manage a single 2FA pee-pee footling sense as is . Now , several users are facing an return where Steam Guard is not showing 2FA code , so substance abuser ca n’t contract in to their Steam account on the screen background . Let ’s troubleshoot Steam Guard code computer error .
Table of Contents
Before We Begin
Here are some unwashed troubleshooting steps to serve set up Steam Guard code error . If you have already tried them , move to the next spot .
1. Check Email
Most users may not have noticed but Steam also sends the 2FA code via email . If you have not have the codification via e-mail , first tot up ‘ support@steampowered.com ’ and ‘ noreply@steampowered.com ’ email ids to touch . Check your spam folder too . Steam enounce it may take up to 30 arcminute for the Steam Guard code electronic mail to arrive .
2. Use Backup Codes
At the time ofsetting up the Steam Guard app , you would have been require to note down reliever codes . These are one - time 2FA code that you’re able to habituate in case of emergency such as the one where Steam Guard does n’t even displays the computer code . you could produce more backup codes once you signal in to your Steam accounting . Do have access to them ? If yes , employ one of the those until you figure out why Steam Guard is not generating code or showing them .
Generate Backup Codes
What if I fail to compose reliever codes or no longer find it ? Well , you may bring forth them on thte vanish from the Steam Guard app itself . I have Steam Guard set up on iPhone but dance step will remain more or less the same for Android too , except the thin UI changes .
1.Tap onkebab menu(three - legal profession icon ) in the upper correct corner and selectAccount Detailsfrom the menu .
2.Scroll a little to observe Account Security section . water tap onManage Steam Guardoption and thenGet Backup Codeshere .
3.Steam Guard will transport you an SMS with an OTP for verification . Enter the code to genrate a overbold stage set of backup code . pen it down somewhere good and you’re able to use one of them to sign in to your Steam chronicle .
Remove Steam Guard
I do n’t recommend hit Steam Guard protection unless nothing else works in this guide . In the screenshot above , you will notice theRemove Authenticatoroption the right way above the Backup Codes clitoris . Tap on that to again verify using an SMS OTP to take away Steam Guard from your Steam account .
Note that you may have to sign in again on Steam on Windows or macOS . If that does n’t crop and Steam still asks for 2FA , close app and clear cache and flush as show in point 5 and 6 below .
3. Check If Server Down
It is not the first time that Steam has faced a server issue . you’re able to check Steam ’s server status in detail onSteam Status . Another internet site isDowndetectorthat not only give chase Steam but also pretty much all popular apps and services . You should bookmark the latter for it can be handy in time of need to check status of unlike service .
4. Update Date and Time
The day of define date and time to troubleshoot an wrongdoing like this are mostly over unless you are journey between time zones . Do discipline if the date and time is correct on your reckoner and smartphone where you have set up Steam and Steam Guard app severally . Set the date and sentence to the location you are currently at .
5. Clear Cache on Desktop and Mobile
Before you move on , note that clearing cache will lumber you out all on both Steam and Steam Guard . Cache is just bits and pieces of data point that the twist store to better performance so it does n’t have to recharge and redownload oft used data again and again .
Clear Cache on Windows and macOS
Steam cache files are store at the below folder locations :
spread out the Steam leaflet ( you will find it in the drive where you installed the Steam app ) and delete all files inside these folders .
Clear Cache on Android
Simiarly , delete cache single file on Android can furbish up several usual mistake and bugs that one might confront while using Steam Guard app which is failing to show codification .
1.Open App Drawer ( cabbage up from the bottom of the screen door ) and chance Steam app . retentive - imperativeness on the Steamapp picture andselect Info or i iconin the drink down - up fare . SelectStoragehere .
2.Tap onClear dataandClear cachebuttons at the bottom of the silver screen to cancel all bring through information on your gimmick .
6. Use Flush Command
The wealthy control is a coarse trouble shooter for most Steam tie in errors . What is does is check the integrity of the scheme files of Steam and replace them if it finds something . take note that running the dictation will not affect substance abuser files so your game saves are safe .
Windows
1.Close Steam app first . PressCtrl+Shift+Esckeys on your keyboard to launch the Task Manager . Under theProcessestab , find all Steam concern task , right - cluck on them , and selectEnd taskto close them .
2.Then pressWindows+Rto unfold the Run prompt andtype the commandbelow . Then pressEnterto perform it .
3.Wait for the command to finish running , then bring up your computer . Now get to the booklet where you have installed Steam and threefold - chink on the Steam.exe data file to launch the app . It is decisive that you do it from the facility booklet the first clock time instead of using the Start menu or other shortcuts .
macOS
macOs makes it even easy to execute the Steam flush code .
1.Open Safari browser app and copy - glue the code below . Press Enter to execute it right inside the web web browser .
7. Transfer Steam Guard to Spare Phone
You cantransfer Steam Guardto a unembellished Android / Io phone that you may have lying around . I have all my 2FA apps on a supernumerary telephone that I keep offline at all times . It also contains some other important apps and tone that I desire to stay safe . If it is not online , it ca n’t be hacked is the logic I had in mind .
1.Install Steam ( Android|iOS ) on your novel fluid phone . Sign in and when the app asks for 2FA code , selectPlease aid , I no longer have approach to my Mobile Authenticator codes .
2.On the next projection screen , you could either Remove appraiser or apply this equipment . take the latter if you want to jell up Steam and Steam Guard on this new phone .
3.Now but watch the on - filmdom statement and everything will be put up in no metre . Note that Steam will transmit an MSc with an OTP code to verify that you are the possessor of the Steam account . Enter the code when asked and you are done .
Several community members said that this doctor their Steam Guard not picture 2FA code mistake .
Guard Your Es-Steam
Most users were able to repair the error by either invalid and re - enabling Steam Guard choice in the nomadic Steam app , or transferring Steam Guard to a raw phone . Both are not ideal choice to be reliable , but takes less than a few proceedings and get the line done . If the app is set up correctly , ideally , this should n’t happen . however , apps are prone to bugs and so this is nothing new either .
On a side note , learn how you canplay retro games on Steamand feel a blast of nostalgia .
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