Slack offers a match of path to customize notifications . However , the same features are mostly responsible for for Slack not sending notice . So you involve tocustomize the Slack notificationsproperly in social club to have them on your mobile . aside from that , certain equipment features such as stamp battery optimization , DND mood , etc . , also affect Slack notifications . If Slack telling are not work on your smartphone , this post shall be a life savior .
Fixing Slack Notifications Not Working
Whether you arenew to Slackor a professional at it , the curse ofSlack notificationsnot working on Android and iPhone can come about to anyone . as luck would have it , the following troubleshooting guide will help you in decide the issue of Slack not depict notifications on Android and iOS .
Few thing to remark before we get set forth :
1. Restart Mobile
Begin the troubleshooting summons by restarting the problematic gadget – be it Android phone or iPhone . Often , restart behave as a charming potion that solves outlet without hold to fiddle with context .
2. Update Slack App
Before we jump to check various Slack notification mise en scene , I would propose you update the Slack app on your mobile . That should transfer any chance of the egress pass due to a microbe in the app . Use Play Store ( Android ) and App Store ( iPhone ) to update the Slack app .
3. Troubleshoot Slack
Slack declare oneself a built - in presentment troubleshooter on Android and iPhone that serve in find problems .
To run it , launch the Slack app on your mobile . Tap on theYoutab at the bottom followed byNotifications . Tap onTroubleshoot notificationsto start up the troubleshooting cognitive process . If Slack detects an issue , fix it as mentioned on the screen .
4. Allow Notifications (iPhone Only)
When you set up Slack for the first sentence on your iPhone , you are asked to enable notifications . If you did n’t let it at that meter or interchange the notification by and by , you must revisit the Slack telling mise en scene on your iPhone and turn on the required place setting .
To do so , openiPhone Settingsand go toSlack > Notifications . First , verify the toggles next toAllow Notifications , Sounds , and Badgesare enable . Other than that , see what notification setting you want to be enabled .
5. Check Notification Schedule Settings
Consider this as Slack ’s build - in Do not disturb ( DND ) mode . As a matter of fact , this setting was in the first place call DND mode only but now has been rename to notice docket .
notice schedule settingis enable by nonremittal when you link a Slack Workspace . So you ’ll receive notifications only during the daytime and they get intermit after 10 PM . This is one of the primary reasons for Slack not send notification .
To mend the problem , you demand to modify the Notification agenda context and set the working hours as per your indigence . Do note that Slack will not send notifications outside of the determined hour .
On Android and iPhone , go to theYoutab in the Slack app followed byNotifications . Tap onNotification schedule .
aline the timing as per your indigence . If you desire to receive notifications 24×7 , select Every day , and set Start and End time as 12:00 AM and Midnight severally .
6. Allow All Notifications
If you are n’t receiving telling from Slack Channels , blame the Notification trigger scope . That ’s because , by nonremittal , you will have notification only for direct messages ( DMs ) , mentions , and keywords in Slack .
You need to change this setting to allow all notifications . open up the Slack nomadic app on your Android phone or iPhone , go to theYoutab > Notifications . SelectAll new messagesunderOn mobile , notify me about .
7. Enable Mobile Notifications
Unlike other apps , where you get notice on both desktop and mobile no matter of where you are active , Slack cultivate slightly differently . By default , you ’ll receive presentment on the Slack mobile app only when you areinactive on the background . That think either after one minute of locking your screen background screen or 10 minutes of no pointer activity . To put it in linear perspective , you ’ll not receive Slack notifications on mobile if you are participating on Slack on your background .
you’re able to change this behavior and pick up notifications as soon as they are broadcast or after some delay . To do so , open theSlack mobile appand tap on theYoutab . Go toNotifications > apprise me on Mobile . For upright outcome , chooseAlways , even when I ’m active , and hit the Save button if useable .
8. Enable Paused Notifications
Apart from the Notification schedule where you could pause notifications on a casual or hebdomadal basis , Slack offer another notice customization setting to pause notifications temporarily . The notifications can be paused for a few minutes , a Clarence Shepard Day Jr. , or you’re able to set a custom schedule .
gibe whether you might have intermit the notifications accidentally on the Slack mobile apps . For that , go to theYoutab > Do not commove . Tap onTurn off .
9. Enable Sound Tone
Typically , when a Modern Slack notification get in , you should hear a sound . If that is n’t happening , you need to turn back the Slack sound configurations .
To do so on the Slack Android app , go to theYoutab > Notifications > System options . That will take you to the scheme - wide Slack apprisal options . see and verify all circumstance . Turn off the understood modality , if it ’s participating . Also , go to Sound and choose a dissimilar notification tone . Learn more about how tofix Android apps not sending notifications .
On the iPhone app , go to theYoutab > Notifications > Sound . verify theNoneoption is n’t selected . If None is select , tap on any notification sound to ready it as the default tone .
10. Enable Slack Thread Notifications
Are you not receiving thread notifications on Slack ? Well , Slack has a dedicated place setting for that as well that must be enabled .
launch the Slack mobile app and go to theYoutab > Notifications . turn on the toggle switch next toThread notifications ( iPhone)andNotify me about replies to threads ( Android ) .
11. Check Individual Channel Notification Settings
Besides enabling the spheric All content notification stage setting , you could customize notification for each Slack channel . That might be responsible for Slack not sending notifications for some transmission channel .
To prepare it , start the required channel on the Slack fluid app . Tap on the(i ) iconor thechannel nameat the top followed byNotifications . Choose your telling predilection . SelectEvery newfangled messageif you need to receive notifications for all substance from that specific epithelial duct .
In case you have shift notification mise en scene for multiple channel , you could review the conversation - specific notifications by going to theYoutab > Notifications > Channel - specific notification .
12. Unmute Channel or DM
Another arena to appear at while fixing Slack telling is the Mute button . You might have accidentally mute the epithelial duct or an item-by-item confab thread .
To unmute a channel or chat , open it and rap on its name at the top . wrench off the toggle for Mute . For the unaware , the hushed channel or chats come along greyed out at the bottom of the channel or chat tilt .
13. Disable Phone’s Do Not Disturb Mode
Often , we find fault the Slack app for not direct notifications but the problem lies in the phone itself . I ’m blab out about the Do not touch ( DND ) mode usable on both Android and iOS . When enable , you will not obtain apprisal except in a few cases .
To work off DND Mode on Android , go to phoneSettings > Sound > Do not disturb . Turn it off . On iPhone , go toSettings > Do not disturband disable it . Do insure and disenable any schedule rules for DND in options .
you’re able to also disable DND from theControl Centerin iPhone andNotification Centerin Android from any screenland .
14. Disable Battery-Saving Modes
The power - saving fashion on both Android and iPhone may also stimulate Slack notification not working issue . If you are n’t getting Slack notifications on your mobile , disable these manner . To do so on Android , go to phoneSettings > Battery . plow offBattery SaverandAdaptive batterymodes . On iPhone , go toSettings > Battery . Turn off the toggle next toLow power mode .
On Android , you should also turn off Battery optimisation for the Slack app . TheSlack official websiteoffers a step - by - step guide for various Android phone models to turn off Battery optimization and ready Android notification issue .
15. Check Third-Party Apps
Various third - party apps such as Clean Master or Security apps might also restrict Slack notifications on Android phones . Open any such app installed on your phone and verify notifications are allow for Slack in the app ’s configurations .
16. Reset App Cache
You should also try resetting the Slack app ’s cache . For that , unfold the Slack app on your Android speech sound or iPhone and spigot on theYoutab . Go toPreferences > Advanced . strike onReset Cache .
17. Re-install Slack
ultimately , if nothing works , you should uninstall the Slack app and re - install it . Often , doing so also fix Slack telling woes .
Bonus: Slack Notifications Not Working on Apple Watch
In case you are not getting Slack notifications on an Apple Watch , the first thing you need to check is whether Watch is connected to iPhone . The easiest way to check into that is to look for the redX iconon your Apple Watch plate sieve . If your sentry is connected and you are getting notification from other apps , then chances are there ’s a problem with the notification mount on Slack . start the Apple Watch app on your iPhone , go toNotifications > Phoneand make certain thatMirror My Phoneis selected .
Now , scroll all the elbow room to the bottom and you will see all the instal apps under ‘ Mirror iPhone Alerts from ’ . Find Slack from the list of apps and ensure the slider next to it is turned ON . This should ready your job of not getting slack notice on the Apple ticker .
Although do keep in mind , you only get Slack apprisal on your Apple watch , if your iPhone is lock , and Slack is not open on a phone / data processor in front of you . Also , check that you do n’t have your spotter on silent or no telling mode . you may disable it by swiping up on the watch face , then intercept the Do Not Disturb push button ( blue moonshine icon ) .
Wrap Up: Fix Slack Notifications
As advert earlier , falloff notification place setting sync across devices . So you must verify configurations on each gimmick and set them as per your want . That should help in fixing Slack notifications not working on Android and iPhone . Once the Slack apprisal progeny is fixed , do check out the10 good slow down tips and tricksto increase your efficiency .