So you justpurchased a new Alexa - power Echodevice or someone gifted it to you , but unfortunately , you’re able to not prepare it up . You factory reset your Alexa twist to troubleshoot only to be left completely out of Alexa because you’re able to not set it up again . You are n’t alone . Many Alexa users are facing the issue where their Echo machine are deposit on ‘ Searching for Wi - Fi ’ covert or they see a purple light on the machine during the setup outgrowth . We detect some result that should help when Alexa is not connecting to your Wi - Fi connection during setup .
Table of Contents
1. Restart the Echo and Modem
If your Alexa equipment is n’t connect to Wi - Fi during the frame-up process , simply reset your Echo equipment . For that , disconnect it from the power supply for 30 seconds and then plug it back . Now , initiate the setup outgrowth again .
2. Connect to Amazon Wi-Fi During Set Up
During the place - up unconscious process , if you are ask to manually connect to Echo , leave the Alexa app and go to the Wi - Fi setting of your telephone . Here , front for a Wi - Fi named Amazon . pat on that to associate . Basically , you need to connect to Amazon ’s Wi - Fi before you’re able to actually colligate to the home Wi - Fi .
Pro Tip : In some pillowcase , you might need to allow the pop - up that says ‘ countenance gadget Connections via Local connection ’ before you could touch base to Amazon ’s Wi - Fi .
3. Acknowledge Amazon Wi-Fi (Android)
Once connected to Amazon ’s Wi - Fi , you might see a pop - up on Android phones saying ‘ Wi - Fi has no access ’ . hydrant on it and choose Yes on the daddy - up that enounce ‘ This internet has no internet access code ’ . ensure you select Yes . This is an important step . Go back to the Alexa app and survey the instructions where you will be asked to select your actual Wi - Fi internet .
Tip : con how tomake Alexa say anythingyou desire with this simple trick .
4. Disable Limit IP Address Tracking (iPhone)
On iPhone , during the frame-up process , after you have tie in to the Amazon Wi - Fi , tap on the Amazon Wi - Fi meshwork name and turn off the toggle next toLimit IP Address Tracking . Go back to the Alexa app and watch over the instruction .
5. Turn off Bluetooth on Your Phone
Next , if Alexa still wo n’t connect to Wi - Fi during setup , you should try rick off Bluetooth on your headphone from which you are trying to set up the Echo twist and restart the apparatus process without Bluetooth connectedness . Often this simple fix is enough to make your Alexa connect to Wi - Fi . For Android phones , open up the Quick preferences board and tap on the Bluetooth icon to twist it off . likewise , rap on the Bluetooth image in the Control Center of your iPhone to disable it . Then , restart the Echo twist and begin the setup process .
6. Turn off the Phone’s Mobile Data
If Alexa ca n’t find your Wi - Fi connection during the setup process , you should test turn over off the cellular aka mobile data on the phone . That direction your speech sound can only utilise Wi - Fi internet without any distractions during the setup process .
7. Check You Are Entering the Right Password
Do you cognize how many time we get into the awry password in one of our social medium accounts only to freak out out that someone has hacked our business relationship ? What I ’m trying to say is that as man , we are bound to make mistakes . So double - check the Wi - Fi parole that you are enter while setting up Alexa . Or , see the Wi - Fi passwordon your Android sound includingSamsung Galaxy sound . That would help in verifying that you are get into the correct point .
8. Change Wi-Fi Band (2.4Ghz/5Ghz)
Most modern Wi - Fi modems now hold dual - band Wi - Fi web . If you have such a modem , try position up Alexa using another band than the current one . So if you are currently seek to connect from a 2.4Ghz electronic web , switch to 5Ghz or frailty versa .
9. Switch to WPA2 Security
Another reason why your Echo machine does n’t find your Wi - Fi web during the setup process could be because of its surety . Echo gimmick knead well with routers using WPA2 security over WPA3 . So go into the router preferences and change the security from WPA3 to WPA2 .
10. Update Alexa App
You should also try updating the Alexa app on your Android or iPhone . There are chances that some change has been implemented in the app or there ’s a bug that ’s cause Wi - Fi takings . So go to the App Store ( iPhone ) or Google Play Store ( Android ) and look for for Alexa . Press the Update push .
11. Reinstall Alexa App
Next , you should reinstall the Alexa app if only updating the app does n’t restore the issue . For that , uninstall the app first followed by install it again from the respective app storage of your phone .
12. Remove Saved Wi-Fi Passwords from Amazon Account
Amazon call back your Wi - Fi password . So if you have connected to any other gimmick using an Amazon account , sometimes these saved passwords can also be the reason why Alexa is n’t connecting to your Wi - Fi internet during setup . All you need to do is delete all the save Wi - Fi countersign from your story and then try coiffure up the Alexa gimmick again .
1.For that , unfold the Amazon website and click onAccount & listsat the top followed byContent & Devices(or Manage Content & devices ) . Alternatively , go to theAmazon Content and Devices pageboy .
2.Click onPreferencesat the top stick with bySaved internet Passwords .
take note : If you do n’t see the Preferences pill , you might see a link that say go toManage your Content & devices . select that followed byPreferences .
3 . snap onDeletenext to Your Saved Wi - Fi Passwords .
4.Now , resume your Echo equipment and begin the setup process again . This sentence your Echo will connect to Wi - Fi without any issue .
13. Connect Using a Mobile Hotspot
If the Echo gadget wo n’t connect to your home ’s Wi - Fi electronic connection , you should try set it up using your sound ’s hot spot . Once it is go down up , change the Wi - Fi to your home web in the Alexa app .
turn over on Mobile Hotspot or Personal Hotspot on your Android or iPhone and follow the apparatus cognitive operation of Echo gimmick using it . Hopefully , Alexa will set it up without any issues .
Once that happens , spread out the Alexa app and tap on yourEchodevice underDevices . Tap on theSettingsicon at the top and pressChangenext to Wi - Fi web . take a dissimilar Wi - Fi web .
Pro Tip : Once you have go down up Echo using a nomadic hot spot , do not immediately switch to your domicile Wi - Fi . Sometimes , Echo devices are still updating . So wait at least half an hr or 15 minutes before you switch the Wi - Fi .
14. Deregister Echo Device
If removing saved Wi - Fi countersign does n’t do much , you should seek deregistering your Echo gimmick from your Amazon account , especially if you are trying to set it up after reset it .
To do so , open theAmazon ’s Manage Devices page . It ’s the same concealment that you used for delete saved Wi - Fi password . Once on the screen , fall into place on theDevicestab at the top and select yourEchodevice .
fall into place on theDeregisterbutton next to your Echo gimmick .
15. More Troubleshooting Tips to Try Before Reset
If Alexa is stillnot connecting to Wi - Fiduring setup , try these tips as well :
point : Learn how to fixAlexa keeps saying something went wrongmessage .
16. Factory Reset the Echo
Finally , if nothing help , you shouldfactory reset your Echo machine . There ’s a high probability that manufactory resetting will correct the issue . For most twist , you will need to hold the Microphone and Volume Down push button for at least 20 - 30 second base to reset it .
Tip : Know which is effective betweenGoogle Home and Amazon Echo .
Relax With Alexa
I hope you were able-bodied to connect to Wi - Fi during setup using the above muddle . Once everything is set up and lam , you may loosen by listening to somerelaxing sounds from Alexa . you may also try somedaily routines that will automatise several small but repetitive tasksthat you have to do manually every individual day .