Are you ineffective to keep an eye on Prime videos because of a black screenland or the Amazon Prime app stuck on the loading screen on your Samsung telecasting ? You have arrived at the veracious place . Here we will order you dissimilar ways to fix Amazon Prime Video not working on Samsung boob tube issuing . Let ’s get take up .
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1. Restart Using the Power Button
One of the best fixes that has decide the issue of Prime Video not work on Samsung TV is to plainly restart it using the Power button . You do n’t even need to get up from your Sofa to restart the television set .
but hold the Power push on the boob tube ’s remote control when the television receiver is on and keep hold it until the TV turns off . Lift the fingerbreadth from the Power button only when you see the Samsung logo on the screen after the TV has turned back on . The whole unconscious process will hardly take 5 - 10 second . Then , enter the Prime Video app and it will go working by rights on your Samsung TV .
Tip : Don’t have access to your Samsung telecasting remote ? match out thesealternate ways to hold in telecasting .
2. Unplug TV
If the above muddle did n’t help , do n’t occupy . There ’s another way to re-start your boob tube and unsex the issue of Amazon Video not loading on Samsung TV .
In this method acting , you take to disconnect your Samsung TV from might for at least 60 seconds . Then , plug in the power electric cord again to turn on your television .
3. Check Internet
The Amazon Prime Video app could be stick on the loading screen on your goggle box due to a bad internet connective . You must curb whether your internet is work or not . Here are a few other gratuity to try :
Tip : bang how tofix if Wi - Fi is n’t work on your Samsung sassy TV .
4. Check Your Subscription
There is a prospect that your Prime subscription might have conk and you must have forgotten to renew it . you’re able to agree thedetails or your Prime subscriptionon Amazon ’s website .
5. Update App
Often the Prime Video app not ferment progeny can happen due to an superannuated version of the app being installed on your TV . You must update the app to fix the issue .
Simply enter the Prime Video app and if you are ask to update the app , do it . Do n’t skip it . If you do n’t see any dada - up to update the app , restart the television and then enter the app .
Manually Update Prime Video
If the update pop - up still does n’t show up , fall out these steps to update the Prime Video app :
1.Go toAppson the TV ’s domicile screen door and select it .
2 . Then , take theSettingsicon at the top .
3.Go to thePrime Video appand a lean of options will appear . SelectView Details .
4 . Select theUpdatebutton .
6. Open the App from the App Store
This is a weird hole but has helped many substance abuser . fundamentally , rather of enter the app from your TV ’s home screen , you must try spread out it from the boob tube ’s App Store .
1 . On your TV ’s home screen , select theAppsoption .
2.Select theSearchicon at the top and type Prime Video .
3.SelectPrime Videoto open up the app .
crest : pick up how tofix the app or app storehouse miss on Samsung TV .
7. Clear Cache of Prime Video
Next , you must remove the cache of the Prime Video app on Samsung TV . For that , follow these step :
1.OpenSettingson your Samsung TV . you could do it by pressing the options button on the remote or by pick out the options icon on your boob tube ’s home base screen .
2.Inside setting , go toSupportfollowed byDevice care .
3.SelectManage memory .
4 . The leaning of installed apps on your TV will show up . Go to thePrime Video appand conjure the Down button to move the selection toView Details . Select it .
5.SelectClear Cache .
Note : If the Clear cache button seem dulled out , you must realize the cache of all apps on Samsung TV . For that , go to goggle box options > Support > gadget Care > originate gadget Care .
8. Update TV Software
Many metre , it ’s not the Prime Video app but the Samsung TV ’s software package that ’s play up and causing offspring with the Prime Video and other apps not ferment . To make it , you must check and revise your TV ’s software system .
For that , go toTV configurations > documentation > Software update . Select Update now .
Note : If the Software Update pick appears greyed out in TV setting , you must perish from any app that is unfastened on your TV . First , exit the setting , then croak the app that is open in the background . Now , try give preferences from the family CRT screen of your television .
9. Set the Correct Date and Time
An wrong date and metre on your Samsung TV can also result in apps like Prime Video showing a black screen or not work properly .
To fructify the correct date and sentence on your TV , go toSettings > General > System Manager > Time > Clock > Clock Mode . Set Auto .
10. Sign Out of Prime Video
To do so , accompany these step :
1.launch the Prime Video app on your Samsung TV .
2 . constrict the Left directional clitoris to start the left sidebar in the Prime Video app . SelectSettingsin the sidebar .
3.Scroll down and selectSign out .
4.Once sign out , restart the boob tube . Then , open up the Prime Video app and sign in again to your Amazon score .
crown : Learn how tosign out of Amazon on all Devices .
11. Open Prime Video in Browser
If the Prime Video app is adhere on the Amazon logotype , you could strain launch the Prime Video in the Samsung Internet browser app on your television receiver .
What you need to do is start the Internet web browser app app on your telecasting . Go toprimevideo.comfrom the internet browser and signalize into your Amazon score . Then , go back to the Prime Video app , and hopefully , that should unthaw the Prime Video on Samsung TV .
top : Learn how tofix Prime Video not exploit in Chrome web browser app .
12. Deregister Your TV
If Prime Video not work on your Samsung TV is happening due to login or countersign issues , you should try deregistering the Samsung TV from Prime Video on the WWW . Doing so will log you out from the Prime Video app on your TV .
1.Go theAmazon ’s Manage Content and Deviceswebpage .
2.select theDevicesat the top .
3 . Scroll down and selectPrime TV .
4.Look for your TV and clack on theDeregisterbutton next to it .
13. Reinstall the Prime Video App
Another localization that help in resolving the Prime Video app not mould on Samsung TV is to reinstall it . Typically , to reinstall an app , you must first erase it and then install it again . However , since Prime Video is pre - installed on most Samsung tv , you could not delete it . But Samsung does give you the option to reinstall it .
1.Go toAppsfrom the TV ’s home screen door .
2 . Select theSettingsicon at the top - ripe corner .
3.Go to the Prime Video app and selectReinstall .
Wait for your Samsung TV to reinstall the app . Once reinstalled , reset your tv set and open up the app again .
lead : If you see the Delete / Uninstall choice in footstep 3 , take that . After uninstalling , go to Apps and look for for Prime Video . take it and install it . Also , learn how toadd and make out apps on Samsung TV .
14. Reset TV
Finally , if nothing seems to be helping , you should try manufacturing plant resetting your TV . Doing so will reset all your apps andsign you out of your Samsung account . Your television receiver will act like a brand - unexampled goggle box .
Go toSamsung TV preferences > General > Resetto reset your TV .
Watch the Video
I desire you are able to apply the Prime Video app on your Samsung TV after follow the above fixture . Once everything is back on caterpillar track , bonk themeaning of various buttonson your Samsung TV remote .
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