Microsoft Store ( previously Windows Store ) has become a one - stop destination for all game and app installation . However , as with all things Windows 10 and 11 , many users are not able todownload gamesand apps from Microsoft Store for one reason or another . Here ’s what to do when Microsoft Store does n’t download games and apps on Windows 10 or 11 microcomputer .

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1. Before You Begin

Some common reason why you may not be able-bodied to download apps or game from Microsoft Store and what you may do about it .

2. Sign In

You need a Microsoft business relationship to be able to download apps and games from Microsoft Store . Microsoft did allow some spare apps to be download by local account users , but that is no longer potential . Now , all downloads want you to have a Microsoft account . If you do n’t have an story , just create one . you may also produce an Outlook electronic mail bill and use that to get at Microsoft Store .

3. Sign Back In

Unlike the above method , this is a simple yet effective troubleshooting step to taste if Microsoft Store is stuck on download apps or games .

1.Press theWindows keyon your keyboard and search for and open Microsoft Store .

2.select yourprofile photoin the upper right corner of the screen and then select theSign outoption .

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3.Now repeat the same steps and press Sign in selection and then come after the on - silver screen didactics to sign up in to Microsoft Store using your Microsoft account . Note that if you have enabled 2FA , you will need to enter the code .

4. Download Executable File

While Microsoft Store hosts a number of apps that you’re able to install and update in the backdrop , that ’s not the only way . Long before Store , Windows drug user simply download the .exe or viable file of the app and installed it manually . Visit the app ’s prescribed website to download it as most providers still host these file . If it is a secret plan that Microsoft Store is not downloading , you may get it from Steam . We have done anin - depth comparison between Steam and Store .

5. Update Installed Apps/Games

Microsoft Store wo n’t download newfangled apps and games if it is engaged update existing ones on your Windows 10/11 computer . Be patient and let it do its chore . In fact , we urge you update all apps first before trying again .

To do so , but open Store and clack on theLibraryicon in the lower leftover sidebar , and then select theGet updatesbutton .

Now try again and see if Store is downloading novel apps and game or not .

open microsoft store in windows

6. Clear Store Cache

Cache single file assist apps reload and function swimmingly and faster . But it may also make subject . have ’s clear Store ’s memory cache files to see if that helps . Doing so wo n’t edit any datum .

1.PressWindows+Ito open setting . Click onAppsin the left sidebar and selectInstalled appson the right .

2.Search forStore using the search streak . When Store appear , tap thekebab menu ( three - dot icon ) , and selectAdvanced selection .

sign out from microsoft store on windows

3.Scroll a little to determine theResetbutton . press it .

Doing so will delete Store ’s cache files save on Windows .

you’re able to also use thewsreset.exe statement in the Command Promptto reset the Microsoft Store stash .

microsoft store update apps and games

7. Clear Local Cache Folder

Some cache file are stored in the local cache folder . Try deleting them to fix Microsoft Store not download apps and games on Windows 11 .

1.PressWindows+Rto reach the Run prompt . Copy - paste the below instruction and polish off Enter .

2.A new file IE windowpane will open . Navigate to the folder structure below .

list of  installed apps on windows settings

Select everything inside this folder(Ctrl+A)and delete it(Del ) .

8. Repair Store App

This social occasion will essay and fix Microsoft Store . only go back toSettings > Apps > Store in advance optionsand fall into place on theRepairbutton . You will find it in the same menu where you readjust the app in the above method .

9. Run Windows Store Troubleshooter

Windows 10 and 11 OS come with a set of troubleshooter that help solve some common and known trouble . There is one for Microsoft Store that may help resolve bugs that are prevent Store from downloading apps and game .

1.ReopenSettings(press Windows+I ) and search forFind and fix job with Windows Store Apps . Click to open it .

Note : While Microsoft has renamed Windows Store to Microsoft Store , the name still seem in some piazza within the Windows OS .

microsoft store advanced options in windows

2.In the pop - up that follow , dawn onNextand follow the on - screen instructions after that .

3.Now go theFind and fix problems with Windows Updatetroubleshooter .

10. Reinstall Microsoft Store

Like all Windows apps , you may reinstall Microsoft Store to get rid of any discrepant and buggy file cabinet .

1.Press the Windows Start button and lookup forCMD . Now selectRun as administratoroption .

2.Copy - glue the command below and pressEnterto carry out it .

clear microsoft store cache on windows

Let it finish running .

11. Re-Register Microsoft Store

If resetting Microsoft Store does n’t work and it is still not installing apps and/or game , judge re - registering it on Windows OS .

1.Re - undefendable CMD ( Command Prompt ) with admin rights as you did in the previous footstep .

2.Copy - paste the bid below and run it .

opening the run prompt

3.Wait for the instruction to finish running and then boot your computer .

12. Restart Windows Explorer

Save all unresolved study before you do this as it will shut down all open apps and windows .

1.Press theCtrl+Shift+Esckeys to open up the Task Manager .

2.Right - click onWindows Explorerand choose theRestartoption from the context menu .

delete local cache folder contents

The screen may blink a few times . Wait a few moments and then agree if Microsoft Store still wo n’t download apps and games or not .

13. Restart Windows Update Service

1.Press theWindows Start menuicon and search for PwerShell . Then open it withadmin right wing .

2.Copy - spread the dictation below , one at a metre , and action them . Again , one at a time .

Reboot your computer once all the commands have finished running to mark off if Microsoft Store is leave downloading apps and game or not .

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14. Integrity Check

Microsoft has a foresightful list of what they call theIntegrity Checkfor the Windows operating organisation . It is too big to cut through here and deserves a separate post . If nothing else worked and Microsoft Store still wo n’t download apps and games , try these .

Ditch Store

Microsoft Store is not the only way to download apps and game . Many apps can be directly installed from the developer ’s website and for games , there is the mighty Steam .

Did you bribe something from Microsoft Store and do n’t know how toclaim a refund ? We have got you covered .

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running microsoft store troubleshooter

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